Privacy Policy

ND FACEMED PRIVATE CLINIC - MEDICAL SOLE SHAREHOLDER PRIVATE CAPITAL COMPANY (hereinafter the "Company"), fully recognizes the need to ensure the confidentiality of the personal data of the users of this website (hereinafter the "Website")but also their safety and therefore takes all those necessary steps to achieve these objectives.

This Privacy Policy is an integral part of the Website Terms of Use. This Privacy Policy clearly describes the types of personal data of visitors / users that may be collected by the Company in the context of access / use of the website.

In particular, it will describe the ways in which users' personal data can be used, processed, stored, and for what purposes always in compliance with applicable personal data protection legislation and in particular in compliance with the General Regulation on Personal Data Protection ( EU 2016/679, GDPR) and Law 4624/2019. In case any user does not agree with these terms, he must not fill in the relevant requested boxes regarding his Entry and Communication of the Company with him, but use the other methods of communication with the Company Managers. This Privacy Policy does not in any way cover the relationship between the users of the Website and any services that are not subject to its control and / or ownership.

USER'S PERSONAL DATA

The visitor / user can visit the Website maintained and managed by the Company, without disclosing their identity and without providing any personal information. In specific areas of the Website, you will be able to enter, if and when you wish, the personally requested personal data on the one hand in the case you wish to contact the Company, by filling in the relevant Contact Form and on the other in the field "Make an appointment", if desired to schedule a service with a partner of our Company. At the same time, in case you explicitly agree to this, you can, if you wish, fill in your e-mail address (e-mail) in the special newsletter field in order to receive news and updates from the Company.

In the context of using the Website, the Company may legally collect for its users personal data which fall into the following categories:

• Personal data which the user (natural person) is required to fill in when completing the Contact Form, in order to contact the Company. In particular, the following personal data are required to complete the above contact form: Name (required), telephone (required), e-mail address (required) and any data included by the user in the message that will be sent to contact link.
• Personal data which the visitor / user is required to fill in the relevant fields, in order to schedule an appointment with the company in the field "Make an appointment". Specifically, when filling in the relevant fields of the request, the visitor / user enters the following data: Name, e-mail, contact phone and any data included by the user in the box (Your message).
• Personal data, such as the e-mail address, which the visitor / user is required to fill in, in order to receive informative emails about the latest news and offers of the Company in his personal e-mail address.
• By logging in in one of the above ways, the user obtains a personal account on the Website and can now schedule an appointment with the Company through this account.Personal data that the visitor / user is required to fill in the relevant fields, after logging in to the Website, using the e-mail address and password created by the user or after logging in through a personal Facebook account or logging in through a Google account. In order to make an appointment, you are required to fill in personal data such as name (required), contact telephone (required), date of birth (mandatory) and to fill in if you are young or not (mandatory) as well as any personal data related to debit / credit banking cards, in the context of electronic payment of the services selected by the user In particular, the user is asked to choose between the following payment methods, namely Credit / Debit Card (via Alpha e-Commerce), Payment by Masterpass (via Alpha e-Commerce), Payment at the Clinic, Payment by Paypal.
• The Company also uses Google's "Google Analytics" service to collect additional information about user behavior within its software, such as its length of stay and its various functions as well as recording the use of some of them, information however that is not personal data of the users of the application in accordance with the applicable legislation on personal data.

USE OF PERSONAL DATA

The Company is responsible for the protection of personal data collected through the Website, as well as for informing all staff involved about the Privacy Policy.

The Company guarantees that all its staff as well as all the members-partners that make it up will faithfully apply this Privacy Policy and will comply with the applicable legislation on personal data protection.

Specifically, the Company maintains a file with the above mentioned personal data of users, in accordance with the requirements of the new General Regulation of Personal Data Protection (EU 2016/679, GDPR) and Law 4624/2019.The Data of the visitor / user of the Website that are registered in the Company Archive are those that are declared by the user (Subject) and with his explicit consent during his registration in the relevant fields of the Website, according to the following mentioned.

The registration of the requested personal data by the users is done voluntarily and the personal data collected by the Company are related to the purposes of identifying them for the communication with them and the interaction with them based on the special needs of each user in the context of programming. medical appointment, or sending them an informative newsletter. The Company undertakes not to process, publish or transmit the personal data of the visitors / users which it legally collects in any other way or for any other purpose.

USER RIGHTS

The provision of the above information is optional as you are invited to disclose them only if you wish to contact the Company, receive an informative newsletter or schedule a medical appointment. Failure to provide information and / or refusal to consent to the terms of the data processing results in the inability to collect your data and carry out the processing to achieve the aforementioned objectives.

The user reserves his rights:

a) to receive a written answer to their question to the Company, whether personal data concerning them constitute or have been processed, 

b) to be informed again without delay and in a comprehensible and clear manner, of all the data concerning him, their origin, the purposes of the processing, the recipients or the categories of recipients, the evolution of the processing for the period from the previous their information or the logic of automated processing,

c) request the correction, deletion or freezing (locking) of data the processing of which is not in accordance with the provisions of the new Regulation on Personal Data Protection (GDPR), in particular due to the incomplete or inaccurate nature of the data and the notification to third parties of the above correction, deletion or commitment if this is not impossible or does not require disproportionate efforts, or if the reason for processing the data is missing or the subjects withdraw their consent(if necessary), or when the data has been illegally processed, etc. subjects have the right to request the deletion of data,

d) withdraw their consent at any time,

e) to object at any time to the Data Controller for the processing of data concerning him, to submit a request for limitation of the processing, to know the identity of the controllers and his / her representative,

f) lodge a complaint with the competent supervisory authority in the event of improper processing of his personal data,

g) request the portability of his personal data as defined in the provisions of the Regulation on Personal Data Protection (GDPR) (EU) 2016/679.

INFORMATION WE SHARE

The Company does not market, share, disclose, transmit or distribute, in any way the personal data of users to third parties outside the Company. The transfer of personal data to third parties is exceptionally allowed only when required by law or by court or prosecutorial order.

PROCESSING TIME

The personal data collected by users will be stored and maintained by the Company for as long as is required to complete the purpose for which they have been collected, which in any case will be reasonable.

EXCLUSION PROCEDURE

The user reserves the right to request from the Company to delete all the information he holds about him, by contacting his relevant request at the following email address: [email protected]

Finally, the user can be excluded from the collection of Google Cookies data by modifying their personal settings in Google's Ads Settings.

CHANGES

Our Privacy Policy may change from time to time. Any changes to the Website Privacy Policy will be posted on this website.

CONTACT DETAILS WITH THE COMPANY:

Processor: N D FACEMED PRIVATE CLINIC - MEDICAL SOLE SHAREHOLDER PRIVATE CAPITAL COMPANY

Contact person: Dimitra Dimitroula

For questions and / or communication requests regarding this update (or possible change of data), data processing and / or revocation of consent you can contact the Company which is responsible for processing at the following email address privacy @ facemed .gr as well as the number: 2106929999.